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1. Inaccurate height and weight during measurement? This is because of the motherboard, it needs to be initialized. You can adjust and calibrate your height and weight through manual input. 2. Does the weight fluctuate when using the machine to measure weight? Because the weighing IC chip is damaged, you need to replace the chip or the corresponding motherboard. 3. Error when measuring height? This is due to the damage of the ultrasonic probe chip, which leads to normal measurement, and a new probe needs to be replaced. 4. The printer cannot print normally? -If the red light on the main board of the printer keeps flashing, the paper is not installed, reload the paper until the red light does not flash. -If the red light on the printer motherboard does not flash, the printer should be damaged. Please replace it with a new one. 5. Why can't I identify the coin when I use the machine to measure the coin? This is due to different currency types and main board factors. You can reset the coin recognition. 6. The machine sometimes announces "welcome" every 5s, can it be turned off? You can use the built-in keyboard to enter the number code: 682, and press the enter key to turn off the sound.

What is the Sonka Service? 1.24 Hours to reply your inquiries and 72 hours solution response 2. Can provide your best software and hardware customization solution if you need 3. We are the OMRON'S SUPPLIER in China, fist class brand of manufacturing experiences we can offer adn you can enjoy the good quality based on comforable price. 4.All groups products of types and function aleady exported many, support your own logo,means OEM service 5.For one year free warranty and after-sales online or onsite technolegy support. 6.Own Experienced R&D and factory to help your better use our products, not only a manufactuer, we can help you grow your market bussiness based on we have the range of distributor policy. Offer your BEST solution is our honor, Get a quick offer now to click here!